Innovation Strategy Lead
Austin, TX
Who Our Innovation Strategy Lead Is:
The Innovation Strategy Lead at inKind is paramount to the long-term success of inKind and our restaurant partnerships, serving as the identifier, experimenter, and executor of new marketing, brand, and product strategies. The Innovation Strategy Lead guides the direction of inKind's marketing efforts, suggesting new approaches based on their analysis of industry trends, data from current partnerships, and product insights. They have experience evolving brands and audiences over time and will work closely with the executive team to determine and prioritize innovation and growth strategies company-wide.

  • Observe and identify patterns, trends and insights across D2C, Tech, Fin-Tech, and other sectors to help guide innovation
  • Form and clearly articulate a strategic opinion on client problems and opportunity spaces
  • Successfully plans, prioritizes, and executes omnichannel experiments to determine new innovation strategies to implement across current and future client partnerships
  • Work to align and integrate various channels, including web, email, social, campaign, etc.
  • Partner with the Development, Design, Product and Analytics teams to execute experiments in a timely manner
  • Create high-impact presentations that outline research and hypotheses, test design, and key findings and is comfortable presenting to executive team and client
  • Work closely with the executive team to define overall company objectives and innovation directions
  • Work to align and integrate various channels, including web, email, social, campaign, etc.
  • Use their past experience to help better team and company productivity
  • Will have the opportunity to grow out their own team of Strategists and Analysts
Who You Are:
  • You are excited about restaurants and invested in their success.
  • You are data driven: unafraid to test multiple hypotheses and embrace the power of data to make decisions.
  • You are detail oriented: in Hospitality, details matter, and this translates to everything we do.
  • You are self-sufficient: you'll be working in constant contact with our entire team, but each of our members are expected to own their own projects, manage their own tasks and ask for help when needed.
  • You are a dreamer and an executor: We love innovative thinking and encourage team members to present thoughtful ideas (big and small). You'll also take the lead on testing your ideas and rolling out the successful ones, implementing new best practices.
  • You are motivated: you will be part of a fast-growing company so you should be hungry to hit targets and be intrinsically motivated to increase revenue, no matter what part of the team you are on.
  • You are a people person: having good relationships with your colleagues makes work more fun and makes the product better. You'll be part of a small but mighty team, so working comfortably together is essential.
  • Bachelor's Degree
  • 7+ years of experience creating, developing, and evolving brands and marketing methodologies
  • Strong written, verbal, and interpersonal communication skills
  • Solutions-oriented, entrepreneurial mindset with a strong bias towards action
  • Experience managing and mentoring team members
  • Experience working with common team collaboration and presentation tools such as Google Suite, Slack, Trello, Keynote, etc.
  • Experience working with restaurants or food related entities/clients is a plus
  • Experience working within or as a consultant to a startup that has scaled is a plus
  • Medical/Dental coverage plan
  • Flexible vacation and remote work policies
  • Opportunity for equity in an early-stage startup
  • Team building and cultural experiences (i.e. offsites, speaker/seminar series, chef-led classes)
  • Career development training opportunities
  • Office-catered lunches and snacks
  • Pet-friendly office space

inKind is an Equal Opportunities Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please reach out at